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Refund and Cancellation Policy

Refund Policy

We at IGL Designs are committed to ensuring your satisfaction with our products/services. If you are not entirely satisfied with your purchase, we’re here to help.

Refund Eligibility

To be eligible for a refund, please ensure that:

  • You have made the purchase directly from IGL Designs.
  • Your request for a refund is made within 4-7 business days from the date of purchase.
  • Your reason for requesting the refund falls within the scope of our Refund Policy.

Refund Process

To request a refund, please contact us at hello@igldesigns.com or +91 999 437 6343. Please provide the following information:

  • Proof of purchase (e.g., order number, receipt).
  • Reason for requesting the refund.

Once your request is received and reviewed, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within 4-7 days.

Cancellation Policy

Cancellation by Customer:

  • If you wish to cancel your order or service, please contact us as soon as possible.
  • Cancellations made within 4-5 days of purchase/service start date may be eligible for a full refund.
  • Cancellations made after this period may be subject to a cancellation fee or partial refund, as determined by IGL Designs.

Cancellation by IGL Designs :

  • We reserve the right to cancel or refuse any order or service at our discretion.
  • In the event of cancellation by IGL Designs, you will be notified promptly, and a full refund will be issued.

Contact Us

If you have any questions about our Refund and Cancellation Policy or need further assistance, please contact us at hello@igldesigns.com or +91 999 437 6343